Client result$400K+ for a luxury jeweler in under 90 days

Review and reputation management

Reviews that close the deal before you pick up the phone.

Buyers read your reviews before they call. Fresh reviews, in the words they search with, answered fast, make them call you instead of the business with more stars.

01The problem

Happy clients don't leave reviews unless you make it easy.

Most businesses have far fewer reviews than happy clients. Not because clients don't care, but because nobody asked at the right moment with a link that takes ten seconds.

And the reviews you do have sit unanswered. Buyers notice. So does Google.

Free Visibility Audit

2 hours

See who Google and ChatGPT pick instead of you. We run the search by hand, the way your buyers do, and send it back in under two hours.

Get the audit →

02What’s included

Review & Reputation Management, done for you.

Review requests

A text and email sent to every client at the right moment, with a one-tap link.

Replies within a day

Every review answered, good or bad, in your voice.

Bad reviews caught early

Unhappy clients routed to you privately first, so you can fix it.

Reviews on your site

Your best reviews shown on your website, pulled straight from Google.

Review keywords

Clients nudged to mention the service and the area, which helps you rank.

Monthly report

New reviews, average rating and how you compare to the top three.

Part of Trust Layer · Review system in every plan. Full reputation strategy from Amplify. See plans →

03How it works

From first search to booked call.

01

Set up the asks

Requests connected to your bookings, so they go out on their own.

02

Answer everything

We reply to every new review within a day.

03

Protect the rating

Problems flagged to you before they become one-star reviews.

04

Show it off

Reviews used on your site, ads and profile.

06Questions

Review & Reputation Management: what owners ask.

Can you remove bad reviews?

Only Google can remove reviews, and only when they break Google's rules. We can flag those, and we answer the rest so buyers see how you handle problems.

Do you write fake reviews?

Never. Fake reviews get businesses suspended. Every review we help you get is from a real client.

How many reviews do I need?

Enough to look stronger than the businesses around you on the map, and a steady flow of new ones. Recent reviews matter as much as the total.

Does this work for funeral homes and other sensitive businesses?

Yes, with care. The timing and the wording change, and we set that up with you.

Start

Let’s find who’s taking your calls.

Thirty minutes with Meshia. We search for your business the way your buyers do, show you who's getting picked instead, and map exactly how we'd fix it.

What’s costing you calls right now? Tap all that apply

An operative reaches out in under two hours to get you on the calendar.

By sending this, you agree to receive occasional emails from CBM Agency. Unsubscribe anytime. See our Privacy Policy.

Curious first? Try the free Visibility Audit → See who Google and ChatGPT pick instead of you. It lands in under two hours.

CBM Agency
Inside the operationINSIDE
THE DIVISION.
Inside the operation · the film

Your phones. Our operatives. 24/7. Human command. Every critical call.