Client result$400K+ for a jeweler in under 90 days

The call generation engine for service businesses

Every search ends in a call. We decide who gets it.

Right now someone is asking Google and ChatGPT for exactly what you do, and hearing your competitor’s name. That call is gone before you ever knew it existed. CBM puts you first on Google, Maps and AI search, then our operatives answer, qualify and book every one of them, day or night.

Free Visibility Audit

See who Google and ChatGPT pick instead of you.

We run the search by hand, the way your buyers do. Your audit lands in under two hours.

Already know you want help? Request a briefing

CBM Agency · Inside the Division · the film

Built to get you picked on

Google SearchGoogle MapsChatGPTPerplexityGeminiAI OverviewsApple MapsBing

01The problem

Google and ChatGPT now pick one answer. We point the pick at you.

Buyers don’t scroll anymore. They call the top of the map or the name an AI recommends. Being second isn’t a ranking problem. It’s a revenue problem, and the CBM Engine fixes it one variable at a time.

Client result · NY Diamond DistrictChatGPT recommended our client by name. The buyer wired $40,000.See how the engine works →

Who gets the call, in one line

SearchesDemand Engine
VisibilityMaps Command · Answer Engine
TrustTrust Layer · Conversion Pages
SpeedThe Night Shift · Follow-Up
Booked callsGraded live, one number
A homeowner searches emergency plumber near me on her phone; across the city, CBM operatives at the Division pick up the inquiry.CBM Agency
The signalEVERY SEARCH
SENDS A SIGNAL.
Incoming callSource: Google · Operative connected
CBM Agency · The engine, in motion

The CBM Engine · 08 parts

01–03 / 08
E·01Live

Maps Command

“Are you in the top three on the map?”

Google Business Profile built out, categories fixed, photos and posts on a schedule. The top three take most of the calls.

Solves for Visibility

E·02Live

Answer Engine

“When someone asks ChatGPT, does it say your name?”

What ChatGPT, Gemini, Perplexity and Google's AI Overviews know about you, shaped so they recommend you by name.

Solves for Visibility

E·03Live

Trust Layer

“Do your reviews close the deal before you do?”

A steady flow of fresh reviews, answered fast, in the words your buyers search with.

Solves for Trust

E·04Live

Conversion Pages

“Does your site make them call, or make them leave?”

Messaging, offers and pages rewritten around one job: getting the phone to ring.

Solves for Trust

E·05Live

The Night Shift

“It's 9:40pm on a Sunday. Your phone rings at dinner.”

Answer it and lose the night, or let it ring and hand that client to whoever picks up first. Rhea answers in seconds, qualifies them and books the call. You finish dinner.

Solves for Speed

E·06Live

Follow-Up Engine

“How many leads went cold because nobody called back?”

Every inquiry followed up by text and email until it books or says no. No lead sits overnight.

Solves for Speed

E·07Live

Demand Engine

“Is every ad dollar buying a call?”

Google, Local Services and Meta ads aimed at buyers ready to book, measured by calls, not clicks.

Solves for Searches

E·08In build

Revenue Room

“What did each call turn into?”

One live screen: calls, bookings and revenue traced back to the search or ad that started them.

Solves for All four

Explore the platform →

Every part grades its domain on one scale LiveIn buildRoadmap in the CBM Engine

02The receipts

We don’t promise AI visibility. Here’s ChatGPT saying it.

A buyer looking for a 40-carat tennis necklace asked an AI where to buy. It listed 1stDibs, our client and Sotheby’s. Then she called our client. Below is the answer she saw, and the call where our client heard about it.

AI answer · recreated from the client’s screenshot● Live result

Where can I buy a pre-owned natural diamond tennis necklace, 40 to 60 carats?

Pieces in the 40 to 60-carat range typically run from $60,000 to over $250,000 and are rarely listed on standard e-commerce. The premier, highly vetted places that list them include:

  1. 1stDibs Fine JewelryThe most reliable online marketplace for high-carat estate pieces, with escrow until delivery.
  2. LuxuryOur clientBased in the New York Diamond District, specializing in high-carat secondary-market pieces, including a certified 40-carat tennis necklace.
  3. Sotheby’s Buy Now & Christie’sMuseum-grade estate provenance through the auction houses’ storefronts.
Named between 1stDibs and Sotheby’s. Client name withheld at their request.
Client call · unedited

“I did a fair amount of research on AI. I asked the same questions various ways. Your company kept coming up.”

The buyer, as relayed by our client · NY Diamond District

“They said they found you in AI, right?” “Oh wow.”A second client · same week

Texts from one client · real screenshots, name hidden

$85,000

Chat screenshot. Meshia sends a photo of a 7-carat fancy yellow diamond ring and asks how much it is. The client replies: This one we sold. Can make another. $85,000.
7-carat fancy yellow · Seen Studio campaign

$6,000

Chat screenshot. The client writes: Ads are going great. I'm getting good leads. Even sold something today for almost $6000. Quality of people is way higher.
Meta ads · lead campaign

$5,000

Chat screenshot. The client writes: I sold a tennis bracelet 2 days ago. Nothing huge $5000. But still came from online. Went to the website and called me.
Website · inbound call

$1,900

Chat screenshot. The client writes: Sold this ring to the UK. They contacted me from insta. Went to what's app. Then: $1900.
Instagram → WhatsApp · international
Google Business Profile · real dashboard

564 calls in 48 days

Up from about 160 before we started. Same business, same phone, now picked first on Google.

See more client dashboards →
Google Business Profile performance: 564 calls made from your Business Profile, with a monthly trend chart.

Real screenshots from client accounts. Names and photos are cropped out and empty chat space is trimmed. No message is changed.

03Proof

Receipts, not reports. Every call tracked from search to sale.

Google, Maps, AI search, ads and every call and form in one live room. You see what rang, who answered and what it was worth, as it happens.

CBM · Revenue Room● live
Calls184
Booked61
Recovered23
Cost / booked call$38
Revenue$72.4K
Daniel R.Airport transfer · 6 paxGoogle MapsBooked00:42
Simone K.Engagement ring consultChatGPTBooked01:10
Marcus T.Impact windows quoteGoogle AdsQualifying00:18
Andrea L.Private island tourPerplexityFollow-up02:05
Kevin O.Service planningMissed call → textBooked00:31
CBM Revenue Room · graded live · illustrative sample data
Every call
answered in seconds by The Night Shift, day or night
Every call and form
traced to the search, map listing or ad that produced it
Live
count of booked calls and revenue, in your CBM client login

Made with our clients

Real businesses, real money. Built and filmed by CBM.

Luxury jeweler · NY Diamond District

$400,000+

In sales in under 90 days of working with us, from ads and from buyers who found them through AI search. One buyer asked ChatGPT where to buy and wired $40,000.

Demand Engine · Answer Engine · Maps Command

Facebook insights for a funeral home: 1,056,415 views, up 1,117%, with 97.5% of views from non-followers.CBM × Funeral home · Facebook1M+ viewszero ad spend

Short-formFuneral home · North Miami Beach

Over a million views, almost all new

97.5% of the views came from people who didn’t follow the funeral home. One reel alone reached 142,971.

TikTok analytics for the same funeral home: 778 total followers on a brand-new account.CBM × Funeral home · TikTok0 → 778 followersbrand-new account

TikTokSame funeral home · New account

A brand-new TikTok, 0 to 778 followers

About 271.6K views across 15 posts, and one procession video reached 199.1K on its own. Questions families ask, answered on camera.

See all client work →

What clients say

Five stars on Google, in their own words.

04The difference

Most agencies sell visibility. We sell the phone ringing.

A ranking report doesn’t pay rent. We connect search, software, ads and operatives into one system, and judge every part of it by the same thing: did it bring in a booked call?

  • Search, software and agents built as one system
  • Every call traced to the search or ad that started it
  • Every lead answered in seconds, day or night
  • Visible on Google, Maps and AI answers at the same time
  • Reported in booked calls, not impressions
A CBM operative in a headset answers a late-night emergency call at her desk, the desk clock reading 11:48.CBM Agency
The Night Shift11:48 PM.
SOMEONE PICKED UP.
  • Call answered
  • Burst pipe · Miami
  • Address captured
  • Urgent request sent
The Night ShiftA burst pipe at 11:48 PM. An operative answers, takes the address and wakes the on-call plumber.

Our operatives work inside the platforms your buyers already use

GoogleMetaChatGPTPerplexity

Anyone can buy the tools. Few can make the phone ring.

Our operatives run on the CBM Doctrine, a playbook built from real client wins and set by our founder.

How our operatives are different →
  • Calls over clicks
  • Speed over polish
  • Proof over promises
  • Systems over hustle
  • Owned, not rented
The engine, the Division and straight answers, on the platform →

06Seen. Trusted. Booked.

Let’s find who’s taking your calls.

Thirty minutes with Meshia. We search for your business the way your buyers do, show you exactly who's getting picked instead, and map how we take that spot back.

What’s costing you calls right now? Tap all that apply

An operative reaches out in under two hours to get you on the calendar.

By sending this, you agree CBM Agency can call, text and email you about your request, including by automated means. Consent isn’t required to buy. Msg & data rates may apply; frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.

Curious first? Try the free Visibility Audit → See who Google and ChatGPT pick instead of you. It lands in under two hours.

CBM Agency
Inside the operationINSIDE
THE DIVISION.
Inside the operation · the film

Your phones. Our operatives. 24/7. Human command. Every critical call.